Terms & Conditions
Effective date: September 23, 2026
These Terms & Conditions govern use of the Hot Tub Factory Outlet website and our customer communications, including SMS/text messaging. By using our website or services, you agree to these terms to the extent permitted by law.
Website information
We work to keep website information accurate and current, but product availability, specifications, promotions, financing programs, pricing, and other details may change without notice. Website content does not create a binding sales agreement. Final purchase terms are those shown on the applicable sales contract, invoice, financing documents, or other written agreement.
SMS/text messaging program
Customers and prospective customers may opt in to receive text messages from Hot Tub Factory Outlet. Messages may include responses to inquiries, appointment scheduling and reminders, quotes, product information, showroom coordination, promotional offers, financing follow-up, purchase and delivery updates, service communications, payment links, and customer support.
Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
To stop receiving text messages, reply STOP. After an opt-out request, you may receive a confirmation message. To request assistance, reply HELP or call 412-326-0361. Wireless carriers are not liable for delayed or undelivered messages.
Consent and eligibility
By providing a mobile number and opting in, you represent that you are authorized to use that number and consent to receive messages as described above. If your number changes or is reassigned, please notify us or opt out.
Promotions and financing
Promotional offers may be subject to eligibility requirements, expiration dates, product exclusions, minimum purchase amounts, availability, and other stated terms. Financing is subject to approval and the terms of the applicable lender. Promotional or financing information is not a guarantee of approval or availability.
Third-party services and links
Our website and communications may link to or use services provided by third parties, including payment processors, financing providers, shipping providers, communications providers, and other vendors. Those services may be governed by their own terms and privacy policies.
Intellectual property
Unless otherwise indicated, website text, graphics, logos, photographs, and other original content are owned by Hot Tub Factory Outlet or used with permission and may not be copied or used commercially without authorization.
Limitation of liability
To the extent permitted by law, Hot Tub Factory Outlet is not liable for indirect, incidental, special, or consequential damages arising solely from use of this website or from delayed or failed electronic communications. Nothing in these terms limits rights that cannot legally be limited.
Changes to these terms
We may update these Terms & Conditions from time to time. The effective date above will be revised when material changes are posted.
Contact us
Hot Tub Factory Outlet
Monroeville: 4680 Old William Penn Hwy, Suite 205, Monroeville, PA 15146
Wexford: 10269 Perry Highway, Wexford, PA 15090
Phone: 412-326-0361
Website: hottubfactoryoutlet.com
See our Privacy Policy for information about how we collect and use personal information.